Igor Zubiaurre#
📧 igor@zubiaurre.es 🌐 https://zubiaurre.es/igor LinkedIn: https://www.linkedin.com/in/igor-zubiaurre
Summary#
Minimalism-minded, purpose-oriented and analytic sense-maker on IT governance.
Motivated by applied creativity and projects/causes with meaningful social impact in general and free software and open data in particular.
IT governance professional with 30+ years of experience spanning
- software development,
- technical management,
- quality management and assurance, and
- open source community building.
Deep expertise in collaboration practices borrowed from open source communities, data-driven decision making, and multi-stakeholder coordination.
Core Competencies#
- Open Source Governance: OSPO Alliance, CHAOSS, InnerSource Commons
- IT Governance & Quality: ISO/IEC 9001, ISO/IEC 25000, ISO/IEC 27001, ITIL, compliance frameworks
- Data Analysis: Product & process metrics, community health metrics, data-driven insights, GrimoireLab/Bitergia Analytics
- Project Management: Agile (Scrum, Kanban), crisis management, organizational transformation, AI-assisted (Spec Dev, etc)
- Technical Skills: Data Science, Software Development (Java, Python, Shell, Groovy, Basic, Pascal, C, ...), CI/CD, GitLab/GitHub
- Languages: Spanish (Native), English (Full Professional), German (Professional Working)
Professional Experience#
5+ years IT Governance Consultant at Bitergia#
May 2021 – Present 100% Remote. Based in Madrid Area, Spain
Focusing on collaboration practices borrowed from open source communities:
- Help open source foundations, project leaders, and DevRel professionals manage their collaborative developments with factual data
- Guide companies to spread the open source way within their organizations (organizational transformation)
- Study collaboration dynamics within developer communities (Reports)
- Develop open source data-crunching applications
Key Communities Engaged: Apache Software Foundation, OpenInfra Foundation, Eclipse Foundation, Wikimedia Foundation, OpenSearch, FreeBSD, InnerSource Commons, OSPO Alliance, CHAOSS, ToDo Group
Examples/Public Dashboards:
- CHAOSS Community Health: https://chaoss.biterg.io
- Wikimedia: https://wikimedia.biterg.io
- Eclipse Foundation: https://grimoirelab.eclipse.org
15+ years IT Governance Consultant at Leda MC#
March 2006 – May 2021 Madrid Area, Spain
Assisting customers organize and drive their IT to their goals with different degrees of transformation depth and scope width:
- Implement process and product quality management from high-level strategic outlining to hands-on automation
- Check compliance at several levels under different circumstances (M&A, audits, digital transformation)
- Advise on crisis management
- Software quality audits and toolchain development
Notable Projects:
| Project | Period | Description | Role |
|---|---|---|---|
| Repsol-QMO | Apr 2019 – Nov 2019 | IT Quality Management Office | Senior Consultant |
| Pelayo-CI-UAT | Jan 2019 – Mar 2019 | Automated web testing maintenance and CI integration. Tools: Selenium, Cucumber, Jenkins, GitLab | Senior Consultant |
| IAG-API UAT for NDC | Sep 2017 – Dec 2018 | User Acceptance Testing of Iberia's API implementation of IATA NDC standard. Tools: SOAPUI, Jenkins, Jira, Kanban | Team Leader |
| IAG-Agile Testing Inside | Dec 2016 – Jul 2017 | Functional quality assurance for airline customer-driven IT services (web/mobile) under Scrum | Tester |
| IBR-Taskforce | May 2016 – Dec 2016 | IT crisis management and testing automation. Tools: TestLink, Bugzilla, UFT | IT Governance Consultant |
| Corporate Transformation | Feb 2016 – May 2016 | Drive cultural and organisational change at LEDA MC | Team Member |
| Red.es Systems Quality Audit | Jan 2016 – Apr 2019 | Systems Quality Audit (ISO/IEC 25000). Tools: SonarQube, Linux | Technical Senior Consultant |
| Internal Consulting | Jan 2016 – May 2016 | Internal audits, R&D, tendering support, technical writing | Consultant |
| Software Product Quality Control | Jan 2013 – Dec 2015 | Full stack development of customised quality model and toolchain based on ISO/IEC 25000 | Software Developer |
| Integration of Savings Banks | Jan 2011 – Dec 2012 | Quality control over program of 10 data migration projects. ETL operations | Technical Lead |
1 year 4 months Regional Head of Product Line at Techni-Web#
December 2004 – March 2006 Madrid Area, Spain
- Business development
- Development coordination
- Management of migration, integration and customisation projects
6 months Program Manager at Panda Software#
December 2003 – June 2004 Bilbao, Spain
- Monitoring and analysis of competitors and their products
- Software requirements specification
- Development coordination with business
6 years Software Designer at Alcatel-Lucent#
October 1997 – September 2003 Madrid Area, Spain
- Product owner and integrator of software tools
- Deployment of a regression-testing environment
- Team leader in project aimed at optimisation of internal processes
- Leader in corporate culture changing program involving over 300 people in about 25 projects
- Awarded for quality improvement
7 years Freelance / Various student side-jobs#
1990 - 1996
IT Consultant January 1990 – August 1997 (7+ years)* Madrid Area, Spain
- IT consulting and teaching
- Software development
- Full stack re-engineering of administrative processes for Centro de Estudios Náuticos Elcano, S.L.
IBM - Internship April 1996 – October 1996
- Assistant in marketing department
- Organisation of events
Education#
Formal#
Universidad Autónoma de Madrid Master in Applied Physics 1990 – 1997
Deutsche Schule Madrid Abitur, Gymnasium (Naturwissenschaft) 1984 – 1990
Certifications#
- 2020 GitLab Values Competency
- 2021-2024 IFPUG CFPP (Brightest2021012381)
- 2017 Certified Agile Tester Foundation Level (17-CTFL-AT-108456-03)
- 2016 Certified Tester (ISTQB: 16-CTFL-96202-03)
- 2008 ITIL Foundation (259300)
Additional Training#
- Configuration control, Cultural change, Basic finances
- ISO/IEC 9001, ISO/IEC 25000, ISO/IEC 27001
- Scrum, IFPUG, ISTQB
- Data Science (formal university training)
Check my learning paths: generic, computing, AI
Professional Interests#
- Free Software / Open Source movement and governance
- IT Governance and quality management
- Open Source program offices (OSPOs)
- Sustainability (organizational, technical, environmental)
- Digital sovereignty and personal privacy (vs institutional transparency)
- Data-driven decision making
- Developer community dynamics and health metrics